Security

Your money, guarded at every step

Two-factor sign-in

Your password is only the first step. A one-time code confirms it is really you before you reach your money.

A code for every transfer

Every transfer requires a fresh one-time code, tied to that payment alone and unable to authorise anything else.

A record that stays intact

Every payment remains exactly as it was recorded. If something needs correcting, we add the adjustment without altering the original.

Passwords kept private

We store only a one-way hash of your password. It is never stored in a form that can be read back, even by us.

Sessions that expire

Your session ends after a period of inactivity and automatically expires after eight hours, across every device.

Protection against intrusion

Repeated failed sign-ins trigger protective controls by account and network, helping prevent unauthorised access and persistent attempts.

When you send money

Confidence at every step

When you make a payment, we verify the details, available funds, applicable fees and exchange rate at the point of instruction. Every transaction is independently checked on our side, so what you see is matched against the information we hold securely.

A payment is authorised once, even if you press the button twice. And if a transaction ever needs to be corrected, the adjustment is clearly recorded on your statement, giving you a complete and transparent record of what happened.

What we ask of you Report a concern